Dear customers, please be informed about an increase in fraudulent activities via online communications that can have a substantial impact on your company. As it appears, fraudsters present themselves as employees of KH Chemicals and inform our customers about new banking details. These fraudsters use fake email addresses and false letterheads in order to disguise themselves as trustworthy KH Chemicals representatives.
We urgently warn you that these fraudulent online communications are often indistinguishable from official KH Chemicals communications. The fraudsters operate quite professionally as they include and share invoicing documents, corporate stamps and official signatures that are used in the digital KH Chemicals environment. On top of that, and in many cases, the fraudsters contact customers directly with a phone call in order to convince them even more and to let them act according their misleading and fraudulent instructions.
KH Chemicals emphasizes that any change in banking details is extremely rare! So in case you receive emails, phone calls and/or other communications stating such changes we strongly advise to directly get in touch with a trusted source within our company to verify and authenticate this information. We wish to highlight that our company is not liable for any loss(es) that occur by transferring payments to unverified and unauthorized bank accounts.
As you know, at KH Chemicals “it’s all about people”. And it’s also about the safety and well-being of people. We therefore appreciate your special attention for these fraudulent activities in order to safeguard and protect the way we do business together.
We would like to thank you for meeting us at the K 2019 in Düsseldorf! We enjoyed a successful trade fair and had many interesting meetings. Our hope is that our personal approach gave you some confidence to further cooperate in the future!