Are you a people minded Manager in the world of transport and logistics? A genuine hands-on team player and problem solver? And do you want to work for a young, international trading company?
We have a vacancy for a full time
Global Customer Service & Logistics Manager
We are looking for an experienced Global Customer Service & Logistics (CSL) Manager. In this position you will be part of the Management Team. Furthermore you will manage the global CSL team, consisting of three CSL Team Leaders and approx. 18 FTE in Zwijndrecht and 6 FTE Overseas.
What are you going to do?
- Developing and monitoring KPI’s for the overall Customer Service & Logistics team
- Optimizing the usability and deployment of the current processes, flows and communication channels with the result being more efficient in the way of working
- Monitoring trends and developments in the industry and translate them to the operational workflows
- Managing and coaching the CSL Team Leaders on a daily basis and with individual Q-meetings
- Managing and coaching the CSL Teams Overseas, together with the responsible Managing Director, on a daily basis and with individual Q-meetings
- Setting clear goals, borders and priorities for the overall Customer Service & Logistics team and monitoring the overall process both
- Back up for the CSL Team Leaders
- Active participating in Management Team meetings
In other words: a varied, busy, and challenging position. We are therefore looking for a genuine hands-on problem solver with plenty of common sense!
What do we require?
- Relevant experience (at least 5 year);
- Besides Dutch, you are fluent in English;
- A Bachelor or Master’s degree, Logistics, Commerce or International Business majors preferred.
What do we offer?
We offer you a challenging position in an international company. You will work as part of a young team: our average age is 35. We work hard, but do fun things together as well. KH is a trading company, so the environment is a dynamic one. It really is a high-speed business! There is plenty of room for you to realise your ambitions and we will help you to achieve success quickly. This includes a market-based salary.
Who we are?
With an experience of more than 25 years in chemical trading and distribution, KH Chemicals has become a well-established partner in the industry. KH Chemicals is headquartered in Rotterdam/Zwijndrecht, The Netherlands and has regional offices in Dubai, Kiev, Moscow, Shanghai and New York. Our global team currently consists of more than 60 energetic and proud employees. Since the beginning of 2019 KH Chemicals is a 100% daughter of Ravago Chemicals. More information can be found on our website at www.khchemicals.com.
Please send your resume and cover letter (if applicable) to email@example.com.
Solicitation in connection with this advertisement will be ignored.